Property leader · Chicago · Open to relocation

I turn properties intoplaces people choose.

I’m Justin, a multifamily leader with a background in hospitality. I bring that people-first service mindset to how communities launch, perform, and grow.

See how I create value

Chicago home base · Open to relocation · Onsite, hybrid, or remote opportunities

Justin Carvajal, property management and real estate strategy leader
Available nowOnsite leadership · Corporate strategy

Hospitality heart.
Operator’s discipline.
Owner’s mindset.

Top 1%

National online reputation

Maison Green · 2025 Elite ORA®

63%+

Leased at Porter

During a ground-up lease-up

10+ yrs

Hospitality foundation

Now applied to multifamily operations

EN / ES

Bilingual leadership

Native proficiency in English & Spanish

01 / HOW I CREATE VALUE

I’m ready to lead from the property, or help shape the portfolio.

01

Property Management

Onsite leadership

I pair a decade of hospitality instinct with hands-on multifamily leadership, from guiding Porter’s ground-up lease-up to leading nationally recognized operations at Maison Green.

  • Lease-up execution

    I guided Porter beyond 50% occupancy and 63% leased.

  • Reputation performance

    I led Maison Green to a top-1% national online reputation ranking.

  • People-first teams

    I develop accountable teams while protecting the resident experience.

02

Development & Strategy

Corporate impact

My experience leading Porter’s ground-up lease-up and Maison Green’s nationally recognized operations gives me a practical development lens, connecting early decisions to team readiness, resident experience, and long-term property value.

  • Ground-up operator insight

    I understand firsthand how development decisions perform after opening.

  • Opening and team readiness

    I connect leasing, operations, construction, and service delivery.

  • Hospitality-informed strategy

    I apply more than ten years of customer-experience instinct to multifamily.

02 / CAREER HISTORY & IMPACT

From hospitality to six progressive roles in multifamily leadership.

Bozzuto · Full-time

March 2020–August 2026 · Six progressive roles
AUG 2025–AUG 2026
General ManagerMaison Green
Edina, Minnesota

Stabilizing a standout community

I led the team behind a #1 ranking within Bozzuto and #8 nationwide in the 2025 Elite ORA® Power Ranking, placing the property in the top 1% nationally for online reputation.

JAN 2024–AUG 2025
Property ManagerPorter
Oak Park, Illinois

Turning a lease-up into a community

I guided Porter past 50% occupancy and 63% leased while growing a team and creating a hospitality-led resident experience from the ground up.

AUG 2022–JAN 2024
Assistant General ManagerThe Paragon
South Loop · Chicago

Expanding into whole-property leadership

I stepped into assistant general management, connecting day-to-day operations, team accountability, and resident service at a prominent South Loop community.

JAN 2022–AUG 2022
Resident Accounts ManagerAtwater
Streeterville · Chicago

Building financial and resident fluency

I managed resident accounts at the point where financial follow-through, clear communication, and thoughtful conflict resolution directly shape the resident experience.

DEC 2020–JAN 2022
Sales & Marketing AssociateAtwater
Streeterville · Chicago

Connecting service to leasing performance

I moved into sales and marketing, learning how hospitality, disciplined follow-up, and a clear property story turn interest into lasting resident relationships.

MAR 2020–DEC 2020
Resident Experience AssociateSentral
South Loop · Chicago

Starting on the resident front line

I brought my hospitality background into multifamily on the resident front line, building the responsiveness, service judgment, and operational curiosity that still guide how I lead today.

BEFORE 2020
Hospitality foundationGuest experience · Service operations

Service instincts that still shape the work

I developed the presence, responsiveness, and people-first judgment that now shape how I lead teams, serve residents, and approach every property as a living brand.

Download my complete résumé

03 / TOOLS & EXPERTISE

Systems, skills, and judgment that drive stronger property performance.

I combine hands-on operating expertise with the technology and financial discipline behind modern multifamily performance, connecting resident, leasing, construction, and portfolio insights to clearer decisions and stronger execution.

Property Management

  • Yardi Voyager
  • RealPage OneSite
  • Entrata
  • AppFolio
  • MRI Software
  • RentCafe

Commercial Real Estate Intelligence

  • CoStar

Leasing & Asset Management

  • Salesforce
  • HubSpot

Construction & Development

  • Procore

Analytics

  • Power BI
  • Microsoft Excel

Automation & AI

  • Microsoft Copilot
  • ChatGPT
  • Claude

Core expertise

The expertise behind stronger property performance.

Operations & leadership

  • Lease-up & stabilization
  • Hospitality-led resident experience
  • Team development
  • Reputation management
  • Operational strategy
  • Cross-functional partnership

Financial & asset performance

  • Capital expenditure planning & management
  • Financial forecasting
  • Budget management
  • P&L management
  • NOI performance
  • Resident retention rate
  • Resident turnover rate
  • Budget-to-actual variance analysis
  • Revenue management & rent strategy
  • Vendor & contract management
  • Accounts receivable & delinquency management
  • Regulatory compliance & risk management
  • Capital project execution
  • Owner & asset-manager reporting

04 / RECOMMENDED BY

Direct report · August 2026

He saw my potential and had an understanding of what I wanted to become, and he believed in it. He took me under his wing, and he poured into me.

The hardest working person I know. There’s nothing he can’t handle. He carries properties and teams as if they are his own.

Akya BakerProperty Management & Creative · Direct report

Watching Justin lead the Oak Park lease-up was impressive. He put in the work every single day, stayed focused even through challenges, and never lost sight of his team or the resident experience. He’s someone I’d recommend without hesitation.

Eugene RiveraLeasing Manager · Cross-functional colleague

“The strongest properties are where operational rigor and genuine care reinforce each other.”

MY OPERATING PHILOSOPHY

05 / Latest perspective

See all perspectives
Reputation & resident experience

The best reviews start with how people feel

“I’ve learned that residents usually do not leave a great review because you asked at exactly the right time. They leave one because someone listened, followed up, and made their day a little easier. That has been true at every property I have led. Strong ratings came from teams that cared about the small things and took ownership when something went wrong. A review is really a resident telling you how it felt to live there. If people feel heard, respected, and cared for, that story tends to be a good one.”

06 / NEXT CHAPTER

Have a community to lead, or a portfolio challenge to solve?

Connect on LinkedIn

Direct contact

Call me+1 (708) 400-5358
Chicago home base · Open to relocation · Onsite, hybrid, or remote opportunities consideredEnglish & Spanish